Frequently Asked Questions
When are you open?
Always! Call us 24 hours a day, 365 days a year. Every day. Every day of the week. At any hour. You'll always reach one of us. If we're in the middle of something, you may go to our recording, but please leave us a message and we will get back to you as soon as we can.
What are your office hours?
Our office is open Monday-Friday from 8am-4pm. While the office is closed for major holidays, we're available to you for emergency service 24/7.
Where is your office?
BODEK INC. is located near Green Bros. Apple Hills. (Apple trees surround our property.) Dimmock Hill Golf Course is just up the hill. Our mailing address is 195 Brooks Road, Binghamton, NY 13905.
What are your service areas?
Our service locations include, but are not limited to, Binghamton, Chenango Bridge, Chenango Forks, Port Crane, Endicott, Endwell, Vestal, Johnson City, Owego, Apalachin, Newark Valley, Norwich, Cortland and beyond. Additional travel fees may apply.
Are you hiring?
We are always looking to add new talent. If you think you'd be a good fit, then jump over to our careers page and fill out our job application.
Do you offer any discounts?
We sure do! Keep an eye on our coupons page to see what promotions we currently have running. If you want to be sure you're in the savings loop, sign up for our emails and follow us on social media (facebook, instagram, twitter, etc.)
Why is your quote higher than the competition?
The short answer is we don't cut corners. If it's a repair you're in need of, we're trying to fix your problem the right way, to save you in the long run. If you're looking to do a new installation, we want to fit your home with the best solution for you. If you've been shopping around and you think our competitor is offering a similar service for much less, please talk to us. We will assess the quote discrepancy, explain your options, and work with you on the final price.
What payment types do you accept?
We accept VISA, MasterCard, Discover, American Express, cash and checks. Payment is due at time of service and can be made with your on-call technician.
Can I schedule an appointment online?
Not at this time, but you can get the ball rolling online. Just fill out this contact us form.
Do you do that thing?
We do it all! OK, maybe not all of it, but certainly a lot. Our main service disciplines are plumbing, heating, air conditioning and septic. But we also have portable toilets available for rental, and we offer snowbird services. When in doubt, just ask. Chances are if it's not something we can do, then we know someone who can.